CFOs face significant challenges in an intensely competitive global marketplace where resources are increasingly constrained and it's more important than ever – and perhaps more difficult than ever – to discover new operating efficiencies.
by Paul Machle

These challenges have become particularly acute in regards to IT. There are several reasons for this. First, effective use of information technology has become a critical factor in just about every company's ability to streamline its business processes, minimize its exposure to human error, and differentiate its market offerings from those of its competitors. Second, IT spending – which historically has not been as transparent to financial analysis as other disciplines such as manufacturing and HR – must now become subject to heavier scrutiny as corporate revenue growth slows. Third, many aspects of IT are now reaching a reasonable level of maturity. This maturity makes them suitable targets for more rigorous financial discipline, as opposed to the high spend/ high return mentality that characterized the tech boom of previous decades.

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